Privacy Policy

1. Introduction

Harborline Ventures Private Limited ("HarboCharge", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our two-wheeler DC fast charging services.

2. Information We Collect

We may collect the following types of information:

• Contact information (name, email, phone number) when you inquire about our services or host program
• Location data when you use charging stations
• Charging session data (duration, energy consumed, payment information)
• Vehicle information (make, model) for compatibility purposes
• Usage analytics and website interaction data

3. How We Use Your Information

We use collected information to:

• Provide and improve our charging services
• Process payments through partner applications
• Communicate with you about services, updates, and support
• Analyze usage patterns to optimize our network
• Comply with legal obligations and prevent fraud

4. Data Sharing

We share data with partner applications (bolt.earth, ElectricPe, Rebolt, Statiq, Kazam, Zeon Charging) to facilitate charging sessions and payments. We do not sell your personal information to third parties. We may share anonymized, aggregated data for research and industry analysis.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Indian data protection laws, you have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to legal obligations)
• Withdraw consent for data processing
• Lodge a complaint with relevant authorities

7. Cookies and Tracking

Our website uses cookies and similar technologies to improve user experience and analyze website traffic. You can control cookie preferences through your browser settings.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Charging session data may be retained for billing, analytics, and compliance purposes.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy on our website with a new "Last updated" date.

11. Contact Us

For questions about this Privacy Policy or to exercise your data rights, please contact us at khush@harbocharge.com